Shipping Policy

Shipping Policy: If you live within the Continental US:

We provide FREE SHIPPING to Continental US Residents Only. Some items may be shipped free to Alaska and Hawaii as indicated below. We try to have pertinent shipping information on each product we offer directly on the page. Some items can be shipped to PO Boxes, however, street address should be provided.

Expedited Shipping May Be Available At Additional Cost – Contact Us Immediately

We are not responsible for packages once they are confirmed delivered. It is your responsibility to have the package delivered to a secure and correct address. Contact us immediately if you notice an error in your address, prior to your order shipping. Additional charges for any address correction while in transit will be your responsibility.

We cannot add special delivery instructions or guarantee carrier compliance if possible. If delivery conditions are not favorable, please use a preferable location like a business address not subject to conditions. At our discretion, a signature on delivery may be used for any item(s).

Email is the quickest and most efficient way to get information via the form.

We generally ship from California, Florida, Ohio and Pennsylvania. The orders are normally shipped from the closest warehouse to you, however this is dependent on product availability at that location.

Shipping Policy For Hawaii or Alaska

Shipment to Hawaii and Alaska for light items (2 pounds max) will be provided free. Shipping of heavier items will incur additional charges (most pillows). You may contact us for details regarding your shipping prior to placing your order.

International Shipping

If you live outside the USA:

We do NOT provide International Shipping on the website. You must have a US address or use a shipping service with a US address to qualify for free shipping.

If there is a product you need that we offer and it is not available in your country, you may contact us prior to purchase and we will determine eligibility for location and provide shipping options if applicable.

All Orders: Shipping may involve modifying packaging to minimize costs and environmental impact

Author Bio

Dr. Steve has treated thousands of neck, shoulder and back conditions since graduating Chiropractic College in 1987 and during his involvement in Martial Arts. He holds certifications as a Peer Review Consultant, in Physiological Therapeutics, Modic Antibiotic Spinal Therapy, and specialized further in Myofascial Release Techniques. No longer in active practice, he authors articles for NeckSolutions and works with special products for ALS patients as well as other neuromuscular conditions.