Shipping Policy

Shipping Policy: If you live within the Continental US:

Our shipping policy is we provide FREE SHIPPING to Continental US Residents Only. Some items may be shipped free to Alaska and Hawaii depending on weight, generally under 2 pounds. We try to have pertinent shipping information on each product we offer directly on the page.

Free Shipping will be noted in your cart when an account is created. If no account is created, free shipping will be applied when entering a U.S. address during checkout. Expedited Shipping May Be Available At Additional Cost – Contact Us Prior To Ordering. We do not keep financial information for security. Expedited options must be done by invoice via email.

Tracking is provided with each order. We are not responsible for packages once they are confirmed delivered. It is your responsibility to have the package delivered to a secure and correct address. Contact us immediately if you notice an error in your address, prior to your order shipping. Additional charges for any address correction while in transit will be your responsibility. We must ship to the address provided in the order as listed by the processor from which you placed your order.

We cannot always add special delivery instructions or guarantee carrier compliance. It is your responsibility to have it delivered to a secure location. If delivery conditions are not favorable, please use a preferable location. At our discretion, a signature on delivery may be used for any item(s).

Contacting Us using the form is the quickest way to get shipping related information.

International Shipping Policy – If you live outside the USA

We do NOT provide International Shipping on the website. You must have a US address or use a shipping service with a US address to qualify for free shipping.

You may contact us to see if there are any dealers in or near your area. If not, you can use a third party logistics provider or ‘3PL’ – if in U.S., we ship there for free. Some examples:


shipping policy

All orders: Shipping may involve modifying packaging to minimize costs and environmental impact.

Author Bio

Stephen Ornstein, D.C. has treated thousands of neck, shoulder and back conditions since graduating Sherman Chiropractic College in 1987 and during his involvement in Martial Arts. He holds certifications as a Peer Review Consultant from New York Chiropractic College, Physiological Therapeutics from National Chiropractic College, Modic Antibiotic Spinal Therapy from Dr. Hanne Albert, PT., MPH., Ph.D., Myofascial Release Techniques from Logan Chiropractic College, and learned Active Release Technique from the founder, P. Michael Leahy, DC, ART, CCSP.