Live Chat Support

Welcome to our live support chat. We have customer service representatives online to help answer any questions that you may have regarding our neck pain relief products and order questions. If you are an international customer and would like shipping cost, please follow instructions here: International Shipping. If you have questions for Dr. Steve, please use the Contact Us form located here: Contact Us.

Once your order has been placed, please make sure you have added customerservice AT (@) necksolutions.com to your white list, we have had several problems getting emails to our customers because of this, please know that we answer all emails.

Below is a screen shot of the live support chat window.

Please click the button below to initiate a live chat session. Our customer service representatives are not available 24 hours a day, however, we try to keep morning, afternoon and evening hours available based on EST. If you need assistance and an operator is not available, please use the Contact Form.

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